Hidden Fees with Home Cleaning Services

Travel/Service Call Fees

Explanation

Some home cleaning services charge a travel or service call fee if your location is outside their typical service area. This fee covers the cost of the cleaning crew traveling to your home and can range from $20 to $50.

Probability to Save

Low to Medium

Why and How

This fee is often non-negotiable, but you can reduce it by scheduling regular cleanings or grouping services (e.g., multiple homes or units on the same day). Some companies may waive the fee for larger jobs or if you live within a specific radius of their service center.

Deep Cleaning Fees

Explanation

Basic cleaning may not include tasks like deep cleaning, which involves extra work such as cleaning behind furniture, washing walls, or scrubbing baseboards. These services can add $50 to $150 or more to the total cost.

Probability to Save

Medium

Why and How

When booking a service, be clear about your expectations. Ask for a quote on what’s included in the standard cleaning and what would be considered 'deep cleaning.' You may be able to negotiate these tasks for lower costs or ask if they offer package deals for deep cleaning and regular maintenance.

Cleaning Supplies Fee

Explanation

Some home cleaning services charge for cleaning supplies if you don’t provide your own. This fee can range from $10 to $30 per cleaning session.

Probability to Save

Medium

Why and How

To avoid this fee, provide your own cleaning supplies. Alternatively, you can ask the service provider upfront if you can supply your own products and have the fee waived. Some companies may allow flexibility, especially for environmentally friendly or hypoallergenic products.

Hourly Rates vs. Flat Fees

Explanation

Some cleaning services charge by the hour, and if the cleaning takes longer than expected, you could be billed for additional hours. This could add $25 to $50 or more per extra hour worked, depending on the size of the home and the complexity of the cleaning.

Probability to Save

Medium

Why and How

To save on costs, you can request a flat-rate pricing for your cleaning session based on your home’s square footage or number of rooms. Additionally, you can ask the cleaning service to provide an estimated time for completion, so you’re prepared for potential additional costs. Regular cleanings may also be cheaper since the home will be in better condition and require less time.

Extra Charges for Specific Areas

Explanation

Some companies impose extra charges for cleaning specific areas, such as windows, oven cleaning, or high ceilings. These charges can range from $10 to $100 depending on the task.

Probability to Save

Medium

Why and How

Be clear about what you want cleaned and ask for a detailed quote upfront. You may be able to negotiate these fees if you agree to have multiple areas cleaned during the same visit or choose to exclude certain tasks from the cleaning session.

Holiday/Weekend Surcharge

Explanation

Some home cleaning services charge a surcharge for cleaning on holidays, weekends, or after hours. This can be an additional $10 to $50 or more depending on the day and time.

Probability to Save

Low to Medium

Why and How

If possible, try to schedule cleanings during off-peak hours or weekdays to avoid extra charges. Alternatively, you could try negotiating with the company, especially if you are a loyal customer or have multiple cleaning appointments scheduled.

Cancellation Fees

Explanation

If you cancel or reschedule your cleaning appointment with short notice (usually within 24 to 48 hours), you may be charged a cancellation fee. This fee is typically $25 to $50 or even a percentage of the total service cost.

Probability to Save

High

Why and How

To avoid these fees, give as much notice as possible when needing to cancel or reschedule. If you are a repeat customer, you may be able to request a one-time waiver or negotiate the fee if there are valid reasons for cancellation.

Cleaning for Specific Types of Dirt (e.g., Mold, Hard Water Stains)

Explanation

If your home requires cleaning for specific issues (e.g., mold removal, hard water stains, pet urine stains), this may incur additional charges. The cost can vary widely, but expect to pay $25 to $100 or more depending on the severity of the problem.

Probability to Save

Medium

Why and How

Be sure to mention any specific issues you’d like addressed upfront, and ask for a quote to include these treatments. You can also ask if the service offers discounts for recurring treatments or bundling specific tasks together.

Gratuity (Tip) Fees

Explanation

Some home cleaning services include a gratuity or tip in the final bill, which can be as high as 15% to 20% of the total service cost.

Probability to Save

Medium

Why and How

If gratuity is included, you may be able to negotiate to have it removed, especially if the service was subpar. If it’s not included, you have the option of tipping at your discretion, and it’s usually best to tip based on satisfaction. Inquire about the tipping policy at the time of booking to avoid surprises.

Deep Cleaning vs. Regular Cleaning

Explanation

Deep cleaning services are generally more expensive than regular cleaning services. These services might include everything from scrubbing baseboards to disinfecting light switches. Expect to pay $100 to $300 or more for deep cleaning versus a basic cleaning, which may cost around $80 to $150.

Probability to Save

Medium

Why and How

If you don’t need a full deep clean, stick with a regular cleaning service. Make sure to ask about the pricing difference upfront and compare options. If you're looking for a deep cleaning, try negotiating a discount for multiple services or regular cleanings.

Extra Bed or Sofa Cleaning

Explanation

Some cleaning services charge extra for cleaning large items like beds, sofas, or upholstered furniture. Expect an additional fee ranging from $20 to $75 for each piece.

Probability to Save

Medium

Why and How

Ask if cleaning furniture is included in the base price or if it's an add-on. You may be able to get a discount if you choose to clean several items at once or opt for a regular cleaning contract that includes upholstery cleaning as part of the package.